Call Accounting

IP telephony creates call accounting challenges

As IP telephony becomes more prevalent in corporate voice networks, the task of call accounting becomes increasingly difficult. Voice networks now are typically a hybrid mix of VoIP and legacy systems and often are built from equipment acquired from multiple vendors, exacerbating interoperability issues. Without the proper tools, unifying records can be extremely time-consuming and call reporting can be incomplete and difficult to analyze for security purposes. That's why telecom managers turn to SecureLogix to help solve their call accounting challenges.

SecureLogix simplifies call accounting

SecureLogix provides solutions for companies that help telecom managers secure and manage their voice networks. The ETMŪ System Version 5.0, the company's flagship product, makes the task of call accounting much easier, reducing administrative burden, enabling more insightful analysis and assisting in securing the voice network against telephony-borne attacks. SecureLogix was named a "Cool Vendor in Telecommunications" in 2004 by Gartner and the company has received many other industry awards for their telephony security, performance, and products.

Improved call accounting from an appliance-based telephony solution

The ETM System 5.0 combines platform appliances with a comprehensive suite of robust applications to help telecom managers deliver improved call accounting, superior security, and better performance.

Usage Manager is the ETM System's powerful call accounting tool that gives administrators improved analytical and management capabilities. It is the only package that collects call/CODEC type information (voice, data/modem, fax, video) as well as call performance/QoS metrics. Usage Manager can gather data from all voice trunks across a distributed enterprise, regardless of PBX or media type, sending this information to a central relational database. The application's granular report writing tool enhances call accounting and provides enterprise-wide visibility into telecom resource utilization, phone network usage, abusive and costly calling patterns, toll fraud incidence, and telecom/data network security issues.

The ETM System also contains security applications, including the world's first voice firewall, as well as applications that provide administrators with the ability to monitor the health of the system and quality of service in real-time.

Ultimately, the ETM System 5.0 gives telecom managers the tools they require to maintain a cost-efficient and secure voice network. The application can scale to handle the requirements of global corporations as well as small business.