PBX Management

Security concerns complicate PBX management

The essential task of PBX management is no longer just to provide constant dial tone and to manage call quality. As voice networks merge with data networks and VoIP technology continues to gain acceptance, security risks associated with data networks must also be confronted by telecom managers. PBX management is further complicated by the fact that most voice networks contain a hybrid mix of VoIP and legacy systems purchased from multiple vendors resulting in interoperability issues. And to make matters even more difficult, administrators overseeing PBX management must also respond to pressures from upper management to cut costs and deliver better performance with fewer resources. For a simple and easy-to-use solution to these challenges, many telecom managers are choosing SecureLogix.

SecureLogix ETM System 5.0 simplifies PBX management

Named a "Cool Vendor in Telecommunications" by Gartner in 2004, SecureLogix has received increasing recognition for excellence in PBX management. The company's flagship product, ETM System 5.0, is an easy-to-use, scalable, and cost-effective solution that helps secure, optimize, manage and control any voice network—even the most complex mix of TDM and VoIP systems. In short, ETM System makes the task of PBX management much easier and less costly.

Improve PBX management with an impressive suite of applications

The ETM System combines platform appliances and a powerful suite of applications to give telecom managers greater control over their voice network. The ETM System includes:

SECURITY TOOLS. To assist administrators with security issues in PBX management, ETM System's superior security tools start with Voice Firewall, the world's first firewall for voice networks that can detect and block telephony-borne attacks on both VoIP and TDM technology. Voice IPS is an intrusion prevention system that alerts telecom managers to call pattern anomalies and can help prevent other abuses like toll fraud and war dialing. Call Recorder gives administrators the option of recording certain calls for security or training purposes.

MANAGEMENT TOOLS. The ETM System's Usage Manager is a comprehensive call accounting system that simplifies PBX management by collecting and unifying call detail records throughout the enterprise, even from a hybrid mix of VoIP and TDM systems.

PERFORMANCE TOOLS. Performance Manager gives administrators the ability to monitor system health and quality of service in real-time.

The bottom line is that ETM System 5.0 provides telecom managers with a set of tools for managing and securing even the most complex voice network—scaling to handle the needs of the largest or smallest organization—while reducing the cost and resources needed for superior PBX management.