Voice Management

Voice management has never been more complex
The task of managing a voice network today is no picnic. While the advent of VoIP technology holds tremendous promise for improved quality and cost-efficiency, it also makes the task of voice management far more complex. Voice network managers, once concerned primarily with call quality and ensuring a consistent dial tone, now must also worry about a host of new security threats. Voice management is also made more difficult by the convergence of VoIP networks with legacy TDM networks, which are frequently built with technology from a variety of vendors. Add to this the growing pressure to improve ROI and reduce the cost of voice management, and it's easy to see why so many companies have turned to SecureLogix to provide secure and cost-efficient solutions.

SecureLogix delivers security, ease and cost-efficiency in voice management solutions
SecureLogix Corporation specializes in solutions that can secure and optimize voice networks with ease. The ETM (Enterprise Telephony Management) System, the company's flagship product, contains an integrated suite of applications designed to simplify voice management and protect telecom networks from telephony-borne attacks.

More than one-half million phone lines worldwide are currently secured and managed with the help of SecureLogix products. SecureLogix's voice management solutions are used by companies in nearly every industry vertical. In 2004, SecureLogix was named a "Cool Vendor in Telecommunications" by Gartner, and the company has received many additional industry awards.

ETM System 5.0 delivers effective voice management tools
SecureLogix ETM System 5.0 is a cost-efficient and highly scalable voice management solution that delivers increased visibility and control over TDM and VoIP. In short, ETM makes voice management simpler and more secure. The ETM System is an appliance-based solution that includes a suite of applications giving voice managers the tools to efficiently manage, secure, and optimize their voice networks. These include:

Voice Firewall – a firewall for voice networks that detects and blocks attacks on both TDM and VoIP technology.

Usage Manager – a call accounting application that makes voice management simpler by unifying call detail record collection across the enterprise and across all voice networks, including VoIP and TDM systems.

Performance Manager – a tool to monitor in real-time the health of a voice network and the quality of service it is providing.

Voice IPS – a security tool that allows voice management administrators to detect anomalies in call patterns and to prevent war dialing, service abuse/misuse and toll fraud.

Call Recorder – a tool that enables policy-based recording of targeted calls of interest, for security or training purposes.

In summary, the ETM System delivers a comprehensive tool for securing and managing a complex voice network, using fewer administrative resources while reducing cost and improving ROI of voice management.