Voice QoS

Voice QoS presents a challenge for telecom managers

Getting continuous and real-time visibility into health-and-status and performance of an enterprise voice network has been a longstanding issue. Enterprise voice managers have often lacked enterprise-wide tools that are purpose-built, scaled and priced to meet voice QoS management needs. Monitoring voice QoS is also made more difficult when VoIP technology is added to the mix, since VoIP calls may cross several data network and PSTN segments before they reach their end point, making it necessary to track performance across a hybrid VoIP/legacy network. For tools to monitor and improve voice QoS, many companies have chosen products designed by SecureLogix®.

SecureLogix helps improve voice QoS for companies worldwide

SecureLogix products are helping to solve issues for customers in practically every business vertical. SecureLogix has a worldwide reputation as an innovator in voice QoS solutions, and its performance management products are now helping to optimize more than one-half million telephone lines throughout the global business community.

The telephony industry and corporate security community have awarded SecureLogix with numerous honors and citations for voice QoS solutions. Gartner honored the company as a "Cool Vendor in Telecommunications" recently and Network Computing has named SecureLogix products "Most Outstanding Product of the Year" and "Security Product of the Year" in recent years.

Monitor voice QoS in real-time

With the ETM® System Version 5.0, the company's flagship product, telephony managers can improve voice QoS by:

Monitoring in real-time from a single dashboard console
Proactively discovering and solving problems before they become serious issues
Evaluating the performance of SLAs with voice carriers, armed with accurate and detailed information about their voice QoS
Managing voice QoS throughout any hybrid of VoIP and legacy TDM technology
Saving money by eliminating problems or reducing the time and cost of resolving them