VoIP Reporting

VoIP reporting: a challenge for telecom managers

VoIP telephony promises to improve corporate telephony in many ways in the future, but at present many telecom managers are struggling to deliver accurate VoIP reporting. Problems arise because of the nature of the corporate voice network today, which is inevitably a mix of VoIP technology and traditional legacy systems. Gathering accurate and unified data for reporting from this hybrid mix is only confounded by the interoperability issues that come up when equipment is acquired from multiple vendors. For telecom managers seeking a cost-efficient solution that minimizes administrative burden – SecureLogix® is the clear choice.

Make VoIP reporting simple, cost-effective with SecureLogix

Recently recognized as the "Most Outstanding Product of the Year" by Network Computing, SecureLogix's ETM® System contains a cost-efficient and highly scalable VoIP reporting application, as well as other tools to help telecom managers optimize, manage, and secure any VoIP system, as well as VoIP/TDM hybrids. The ETM System is easy to use and simplifies all aspects of VoIP reporting and management.

SecureLogix provides VoIP reporting, security and management solutions for clients around the world, in nearly every industry vertical. Currently there are more than one-half million corporate telephone lines that are secured and managed with SecureLogix solutions.

A powerful application for accurate, thorough VoIP reporting

For comprehensive VoIP reporting, the ETM System 5.0 offers telecom administrators Usage Manager, a powerful reporting and analysis application. Usage Manager gathers data from every source in the enterprise and forwards it to a central relational database for compilation, analysis and reporting. It's the only VoIP reporting solution that compiles call/CODEC type information (voice, video, fax, data/modem) as well as performance and QoS metrics. To enhance VoIP reporting, Usage Manager includes more than 60 pre-defined reports that can show detail from executive graphical to granular with an unlimited number of customizable reports also available. The application is scalable to suit the VoIP reporting needs of large global enterprises as well as small regional sites.

In addition to VoIP reporting tools, the ETM System also offers security and performance applications that can help the telecom manager secure and optimize the voice network with a minimum of administrative time and cost. These include Voice Firewall, the world's first firewall for voice networks; Call Recorder, which enables policy-based recording of targeted calls; Voice IPS, which helps detect and prevent intrusion on voice lines; and Performance Manager, a powerful application that allows telecom managers to monitor in real-time the health of a voice network and the quality of service it is providing.