More about the ETM® Usage Manager

You can run over fifty pre-defined report templates or easily customize them to suit your specific operational needs. You can also craft an unlimited number of custom reports using a powerful reports editor. The reports editor provides access to more than seventy-five data fields drawn from the CDR, trunking performance, QoS, and network security events logged by the ETM® System. All of this information can be formatted, grouped, or filtered in any manner you wish, offering unprecedented flexibility in reports design and analysis.

Fully customizable billing plans and user/extension directory support allow for highly accurate cost allocation or bill verification auditing and call accounting. A centrally administered reports engine provides enterprise-wide visibility to any number of local or remote reports users.

Usage Manager’s robust auditing capabilities span far beyond basic billing reports. Our full-service reporting package enables you to:

•	Run all of your call accounting reports,
•	View telecom resource utilization,
•	Audit telecom network operations,
•	Track phone network usage,
•	Perform traffic analysis,
•	Report on service performance and call quality,
•	Perform capacity planning analysis,
•	Plan for and scale your VoIP roll out, and
•	Identify service abuse, toll fraud and other voice security issues.