The ETM® Usage Manager is a powerful Unified Communications reporting application, providing voice network analytics to enhance business operations and dramatically reduce costs through resource optimization, service performance and abuse management, security compliance reporting, and capacity planning for efficient VoIP/UC implementations.

The Usage Manager enables unified, enterprise-wide CDR/call accounting for all TDM and VoIP calls no matter what mix of proprietary vendor switch types you own. Network optimization, service use, and other voice analytical reports drive a substantial, hard-dollar ROI for ETM System owners. The Usage Manager scales to support consolidated reporting across small site regional businesses or the largest and most complex multi-national corporate phone environments.

The Usage Manager delivers:

•	Enterprise-wide CDR/Call Accounting information plus security, service performance, and compliance reports.
•	A battery of resource utilization, expense auditing, and usage analysis tools to dramatically reduce spending.
•	Over 70 pre-defined reports ready for out-of-box use plus custom report creation tools.
•	Granular detail reports or executive graphical reports.
•	Accurate CDR and call metrics that are gathered directly from the voice line—no missing, incomplete or inaccurate data.
•	On-demand or automated reports delivered on a daily, weekly, or monthly basis.