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Services
  24x7 Monitoring & Optimization
Professional Consulting
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Professional
Consulting

Certified Product Professionals at Your Service

The members of the Professional Services Group at SecureLogix are fully certified ETM® System experts, who also hold additional industry certifications including security CISSP and various Cisco / Microsoft certifications. The group leverages their combined expertise on our customers’ behalf to accelerate the ROI of each ETM System and provide high-value services that protect and optimize our customers’ voice networks. A broad range of pre-packaged or fully customized services are offered which include:
•  ETM System Integration & Optimization
•  Voice Network Security & Performance Assessments
•  On-site ETM System Training & On-the-Job-Training
•  VoIP Pre-deployment Assessments & Voice Network Planning

Pre-Packaged Professional Services*

ETM® System Quick-Start
The Quick-Start service is a three-day engagement designed exclusively for new SecureLogix customers to accelerate their ROI immediately after system purchase. The service offering combines the expertise of our consultants in optimizing the ETM System for the customers’ specific environment, while providing hands-on training with the system on their voice network.
Quick-Start service deliverables include:
•  Initial Policy Development
•  Configuration of Alerts & Real-time Notifications
•  Customization of Reports
•  Customer OJT with the ETM System
  Click here for more information

ETM® System Optimization
The optimization service is a three-day engagement designed for customers who want specific, on-site assistance from the Professional Services group in fully leveraging the ETM System into their daily operations. Targeted assistance can be tailored to focus on any area the customer chooses including:
•  Enhanced Data Analysis & Firewall Policy Development
•  Enhanced Data Analysis & IPS Policy Development
•  Custom Reports Development
•  Voice Traffic Analysis & Utilization Assessment
  Click here for more information

Voice Assessment Service
The Voice Assessment Service is an in-depth, thirty-day assessment of your voice network’s security, performance and usage. It is designed for customers who may not be in a position to purchase the ETM System near term, but want a detailed snapshot of the visibility the system provides to assist with short-term operations and the building of a business case for the ETM System. Deliverables from the Assessment Service include:
•  On-site Installation of ETM Appliances for up to fifty spans
•  Extended Data Collection & Analysis
•  Bi-Weekly Customer Briefs on Service Status / Findings
•  Detailed Analysis Report with Key Findings / ROI Business Case
  Click here for more information

* Ask your ETM® System Account Executive for detailed service agreements
  and pricing.

 


 


 
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