SecureLogix support personnel provide technical support and assistance with server operation weekdays from
7AM-7PM North American Central Time.  Our goal is to help you get your product-oriented issues resolved quickly so that you can focus on running your business. 

CUSTOMER TECHNICAL     SUPPORT	Open a Support Request Simply fill out this online form with a description of your problem or issue, and one of our support engineers will respond to you via email. You may also call (877) 752-4435 to reach a SecureLogix support specialist during operating hours.
RESOURCES	Knowledge Base Quickly find the answers to common questions about SecureLogix products.
	Download ETM® System Software Updates
	Customer Support Handbook
	Online Manuals
	Download CCMI Update
	Product Life Cycles
	Support Survey
ASSISTED OPERATE	Assisted Operate services provide the customer with direct accesss to SecureLogix services personnel to remotely perform tasks such as:
	•   Moves, adds, changes
	•   Policy Design and Implementation
	•   Custom Report creation
	•   Dial plan/directory updates
	•   System maintenance
	Please note that Assisted Operate services:
	•   Are available in 50 and 100-hour time blocks that are valid for up to 1 year
	•   Require remote access