SecureLogix® Voice Security



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Performance / QoS
Searching for real-time tools to proactively monitor health-and-status and performance across your legacy and VoIP network, and identify problems before trouble calls begin?
Need tools to remotely diagnose and troubleshoot telecom errors and call quality issues?
Concerned about ensuring and tracking the reliability and quality of your VoIP calls on your data network?

SecureLogix offers real-time solutions that provide a continuous and comprehensive view into the health-and-status of your voice circuits and the performance and quality of your calls across your network. Our flexible solutions can scale to support your network no matter how large or small… and they work across multi-vendor networks with any mix of VoIP and legacy voice systems.

Please continue to learn more about our performance and qos solutions, or let us know if you are ready to receive a product quote, schedule an online demo, or speak to a SecureLogix representative.

 




  Voice QoS/Performance Management Solutions
Obtaining continuous, real-time visibility into in the health-and-status and performance of enterprise PSTN trunks has been a longstanding issue. For years, telecom mangers have used expensive test equipment on an as-needed basis to identify problems and augment the limited call statistics and performance related data provided locally by their PBX.

Although the local and long distance voice providers have benefited from continuous monitoring capabilities through expensive carrier-based equipment in the Central Office (CO), enterprise voice managers have often lacked enterprise-wide tools that are purpose-built, scaled, and priced to meet their performance management needs.

Additionally, incorporating VoIP into an enterprise network further complicates the challenge. Unlike traditional PSTN calls, VoIP call signaling and media flow separately. As a result, VoIP management solutions lack visibility into call flows and media performance throughout the life of calls. Further, VoIP calls may traverse several data network and PSTN segments on their way to their final destination, so performance must be monitored throughout the hybrid network.

We have a solution:

SecureLogix offers powerful solutions providing “carrier-grade” performance monitoring capabilities that are scaled and priced for the enterprise.

We’ve got your back. Our real-time performance monitoring dashboard allows you to proactively identify and resolve errors and call quality issues before the complaint calls begin.

Our solutions act like a “virtual Network Operations Center.” 24X7 real-time surveillance capabilities will notify you when telecom error conditions arise, and alert you when network performance degrades below acceptable levels.

We save you time, money, and headaches. We provide a troubleshooting toolkit and critical information regarding the nature and source of your telecom errors to quickly resolve problems and reduce costly and time consuming “finger-pointing” conflicts between you, the IT Administrator, your carrier provider, and your PBX vendor.

We put you on equal footing with your carrier. For the first time, you can proactively manage your SLA (Service Level Agreements) with your voice provider, armed with your own set of information on the real-time performance of the services they are delivering from the CO.

We work across your entire network…no matter what it looks like. We give you enterprise-wide performance visibility across any mix of legacy TDM trunks and monitored VoIP segments in your network.

Learn more about our products

Enterprise Telephony Management:
In addition to QoS/Performance Management Solutions, SecureLogix offers:

Voice Security Solutions

Auditing & Usage Management Solutions



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