COMPANY    CUSTOMERS    NEWS    DOWNLOADS    CONTACT

SecureLogix Logo
  SOLUTIONS    PRODUCTS    SERVICES    SUPPORT    PARTNERS
   
SOLUTIONS
Talk To Sales 
Schedule Online Demo
Get Product Quote
Newsletter Sign Up
Comments / Questions?

SOLUTIONS
  Unified Policy Enforcement
Telephony Denial of Service
Voice Fraud
  Modem & Network Security
  Service Abuse & Financial Losses
  Harassing, Threatening or Restricted Calls
  Compliance & Data Leakage
Legal Risk & Investigations
  Reporting & Analytics
Optimization & Planning
Uptime, Performance & Troubleshooting
Business Operations & Productivity

Voice Fraud

Toll Fraud
It happens with increasing regularity. Corporations are hit with unusually large long distance bills that can´t be explained by their normal business calling patterns. Toll fraud or dial-through fraud involves theft of private long distance service by an outside party, who often resells LD access to other parties/consumers. Toll fraud attacks have recently become increasingly prevalent, costly, and sophisticated. A rash of recent news accounts detail toll fraud attacks targeting U.S. and international businesses. In addition, the Communications Fraud Control Association´s most recent Telecom Fraud Survey reports $60 billion in costs to world-wide businesses due to toll fraud attacks.

The SecureLogix® Voice IPS application can identify and alert/block patterns of calls that may represent toll fraud or other types of voice fraud attacks. Its threshold-based policies allow the enterprise to prevent excessive (anomalous) long-distance charges against monitored voice trunks during a toll fraud attack. This real-time ability to protect your enterprise from excessive voice fraud losses is a unique capability only available through SecureLogix.

Social Engineering Identity Theft and Contact Center Fraud
Beyond toll fraud, newer manifestations of voice fraud threats targeting the enterprise are also emerging. A new breed of phone-based, social engineering attacks are placing corporations and their customers at increasing risk for information/ identity theft and financial damages. Most people are familiar with Internet- and email-based “Phishing” schemes, whereby criminals attempt to acquire personal information such as usernames, passwords and credit card account information by fraudulently representing themselves as trusted entities. Many corporations, especially financial, insurance, retail and healthcare organizations are now becoming victims of these types of social engineering/identity theft attacks conducted over corporate phone lines. The aim is to fraudulently acquire proprietary customer information which in turn places your company and your customers at risk for large financial losses.

The SecureLogix® ETM® System is a powerful voice fraud protection solution. The ETM Usage Manager application can help track social engineering attacks so that future calls from those perpetrators can be alerted, blocked, or forwarded to management by the Voice Firewall. In addition, the ETM Voice IPS application can recognize and alert call patterns indicative of contact center fraud and other fraudulent schemes. Once alerted, these calls can also be automatically recorded through the ETM Call Recorder application.

  Read more:
Toll Fraud Protection
Guarding Against Call Center Fraud and Attacks

 

 


© Copyright 1999-2016 SecureLogix Corporation. All Rights Reserved.
    Untitled Document

Trademarks / Patents
Legal
Privacy Statement

ABOUT US
Corporate Background
Management Team
Contact SecureLogix
Career Opportunities

SOLUTIONS
Unified Policy Enforcement
Telephony Denial of Service
Voice Fraud
Modem & Network Security
Service Abuse & Financial Losses
Harassing, Threatening or
Restricted Calls

Compliance & Data Leakage
Legal Risk & Investigations
Reporting & Analytics
Optimization & Planning
Uptime, Performance & Troubleshooting
Business Operations & Productivity

 

PRODUCTS
ETM® System Overview
Voice Firewall
Usage Manager
Performance Manager
Voice IPS
Call Recorder
Platform Appliances

SERVICES
About SecureLogix Services
Support Services
Professional Services
Managed Services
Training

SUPPORT
About Customer Support
Knowledgebase
Support Request
Software Updates
Documentation

 

PARTNERS
Partners Portal Registration
Partners Portal Login

CUSTOMERS
Customer Success stories
Security & ROI Case Studies
Customer Quotes

NEWS
In the News
Press Releases
Analyst Quotes
Awards
Press Room