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| TECHNICAL SUPPORT |
• Availability: Weekdays from 7AM — 7PM North American Central Time |
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• Direct Support Line: 1-210-495-6424 |
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• Toll-free Support Line: 1-877-SLC-4HELP (1-877-752-4435) |
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• Toll-free International Support Line: 00-800-7524-4350 |
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• Email a Support Request |
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For service affecting after-hours support issues, please call Customer Support at 1-877-752-4435 and the after-hours call center will escalate your request to an on-call Customer Support Engineer. All other after-hours support requests will be addressed during our next regular business hours. |
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| RESOURCES |
Knowledge Base Quickly find the answers to common questions about SecureLogix products. |
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Download ETM® System Software Updates |
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Customer Support Handbook |
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Online Manuals |
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Download CCMI Update |
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Support Survey |
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| TRAINING |
Training services are provided in classes provided at the SecureLogix facility or customer premise. |
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