---
title: Cisco’s Salesforce CRM Breach Puts Three Million Customer Records at Risk
metaTitle: "Cisco’s Salesforce CRM Breach Puts 3M at Risk"
description: "Via vishing and AWS breaches, ShinyHunters claims to have stolen 3M Salesforce records from Cisco. Here's what the incident means for CX and CRM security."
slug: ciscos-salesforce-crm-breach
date: "2026-04-02T12:00:00-05:00"
featured: true
image:
  src: "https://cdn.securelogix.dev/slx/images/ciscos-saleforce-crm-breach.webp"
  alt: "An open file drawer full of index cards"
sourcePublisher:
  name: CX Today
  url: "https://www.cxtoday.com/"
sourceArticle:
  url: "https://www.cxtoday.com/crm/cisco-salesforce-data-breach-crm-records/"
tags: [Vishing, CRM Security]
status: published
---

ShinyHunters, one of the more prolific cybercrime groups operating today, is claiming to have stolen over three million Salesforce records in a Cisco Systems data breach.

Earlier this week, the group posted extortion demands on its dark web victim page, reporting that it had stolen over three million Salesforce records.

The records in the data breach contained personally identifiable information (PII), alongside GitHub repositories, AWS buckets, and other internal corporate data...